• Address: Hauppauge, NY 11788 (map)
• Date Posted: 11/07/09
• Job Type: Full-time

Company Cybercoders.com
Position Title Technical Support Representative MCSE MCP CCTV Tier 3
Job Code 2891117
Job Location Hauppauge, NY -
Description




Technical Support Representative - MCSE - MCP - CCTV - Tier 3 Technical Support Rep - Tech Support - CCTV - video surveillance - MCSE - MCP - Tier 3 - Skills Required - Technical Support, tech support, customer support, field support, field service engineer, MCSE, MCP, A+, TCP/IP, CCTV, access control, video surveillance systems, IP video, video surveillance, access control, peripheral devices, video systems, networked systems, integrated security systems, subnet masking, DHCP, firewall, routers/switches, SAN, NAS


Tech Support Representative - technical support - CCTV - video surveillance systems - MCSE - MCP - A+ - Networking+ - Customer Support - IP video - TCP/IP - DHCP - Firewalls - Routers - Switches - sniffers - SAN - NAS - access control - digital video - video codecs - video transmission


If you have experience as a Technical Support Rep and experience with video surveillance/CCTV systems, please read on.


Publicly-traded video surveillance company in Long Island seeks a Technical Support Representative.


What you need:


- Prior experience in a technical support/help desk role

- Experience with CCTV, Electronics and PC (hardware/software) and Network Technology

- Strong IP networking background: TCP/IP, subnet masking, DHCP, and firewalls

- Working knowledge of routers, switches, sniffers, SAN, NAS, NAT

- A+, Networking+, MCSE, or MCP desired

- Ability to travel 25% of the time to customers' sites


What you will be doing- You will:


- Provide both pre and post sales Tier 3 level support, including installation, troubleshooting, servicing, and project management of video management systems, both on-site and via phone

- Conduct training sessions and workshops and assist with product seminar and trade show set-up, teardown, and representation

- Perform site surveys and determine conceptual requirements of system designs and implement with the support of Project Engineering, Technical Support and Inside Sales groups

- Test and replicate hardware and software networking and application issues


What's in it for you?


- Stable company which develops exciting technology

- Competitive compensation package

- Comprehensive benefits package

- Ability to work from home


So, if you have a strong Technical Support background and experience with video surveillance/CCTV systems and live within commuting distance from Hauppauge, please apply now! - JO-Tech.NY - , , , , , CyberCoders CyberScientific

Desired Skills:


Non-Tech Skills:



Pay Rate: $45k - $75k
Start Date: ASAP
Emp. Type: Full Time
# of Openings: 1
Location: Hauppauge, NY -
Overtime Pay: None
Job Number: 35809775 : JSJO-TECH.NY
Date Posted: 11/5/2009

Cybercoders.com

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Attention: Recruiter
Email: Send an email to Joslyn.95E67.97EFB@mail.jobserve.com