• Address: Brentwood, NY 11717 (map)
• Date Posted: 11/07/09
• Job Type: Full-time

Company Cybercoders.com
Position Title Technical Support Rep CCTV Access Control TCP/IP DHCP
Job Code 2891810
Job Location Brentwood, NY -
Description




Technical Support Rep - CCTV - Access Control - TCP/IP - DHCP Technical Support Rep - CCTV - Access Control - TCP/IP - DHCP - Router - Switches - sniffers - Skills Required - Technical Support Representative, tech support, MCSE, MCP, A+, TCP/IP, CCTV, access control, video surveillance systems, IP video, subnet masking, DHCP, firewall, router, sitch, sniffer, SAN, NAS, NAT, digital video


Technical Support Representative - tech support - CCTV - video surveillance systems - IP video - TCP/IP - DHCP - Firewalls - Routers - Switches - sniffers - SAN - NAS - access control - digital video - video codecs - video transmission - MCSE - MCP - A+ - Networking+


If you have a strong Technical Support background and experience with video surveillance/CCTV systems, please read on.


Publicly-traded video surveillance company in Long Island seeks a Technical Support Representative.


What you get:

- Growing company developing exciting technology

- Work from home unless you are traveling

- Competitive compensation package

- Comprehensive benefits package (medical/dental/vision/life insurance; 401K, vacation/sick/holiday pay)


What you need to have:

- A+, Networking+, MCSE, or MCP desired

- Experience with CCTV, Electronics and PC (hardware/software) and Network Technology

- Strong IP networking background: TCP/IP, subnet masking, DHCP, and firewalls

- Working knowledge of routers, switches, sniffers, SAN, NAS, NAT

- Prior experience in a technical support/help desk role

- Ability to travel 25% of the time to customers' sites


What you will be doing- You will:

- Provide both pre and post sales Tier 3 level support, including installation, troubleshooting, servicing, and project management of video management systems, both on-site and via phone

- Provide telephone, fax, e-mail and on-site factory technical support and representation

- Conducting training sessions and workshops and assisting with product seminar and trade show set-up, teardown, and representation

- Perform site surveys and determine conceptual requirements of system designs and implement with the support of Project Engineering, Technical Support and Inside Sales groups

- Implementation of Beta programs including the installation, weekly evaluations and preparation of technical status reports

- Test and replicate hardware and software networking and application issues


So, If you have a strong Technical Support background and experience with video surveillance/CCTV systems, apply now! - NS-FTSR - , , , , , CyberCoders CyberScientific

Desired Skills:


Non-Tech Skills:



Pay Rate: $45k - $75k
Start Date: ASAP
Emp. Type: Full Time
# of Openings: 1
Location: Brentwood, NY -
Overtime Pay: None
Job Number: 35810687 : JSNS-FTSR_1
Date Posted: 11/5/2009

Cybercoders.com

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Email: Send an email to Nancy.C1712.B4147@mail.jobserve.com